#ARC XT Pro Software install#

The last email exchange from BUTEL is that I need to install the oldest legacy driver version 1.5. After information BUTEL, they said not to use the v2.0.0.19 driver and that they were unaware Scanner Master had changed there Driver Package for the USB-to-Serial cable. The second Prolific driver that is installed is v2.0.0.19.

After installing the two drivers, I only see the driver for Windows 7 and not the driver XP that was described in the above text file. The included text support file that comes with the ZIP Driver file describes a XP driver and a Windows 7 driver that will be installed. The two drivers included in the Scanner Master web link do not meet this criteria. Repeating the above, BUTEL has stated to use the oldest legacy XP driver you can find for the Prolifc PL2302 Chip. The link above will redirect you to Scanner Master's web site where you download the following driver package: The link for the driver package from Scanner Master is shown below. According to BUTEL, you need the oldest XP drivers that you can find. BUTEL has tried to be helpful but the Driver Package that they recommended from Scanner Master does not include the correct XP driver for the Prolific PL2302 chip. As an update, I've exchanged numerous emails with BUTEL. Response to FTDI-based USB to serial cable suggestion

#ARC XT Pro Software how to#

If anyone has had similar experience and knows how to correct the above problem, please comment. The operator's manual provided on the CD Rom does not specifically address a USB-1 test/setup process, or if something on the scanner has to be re-configured differently using a USB-1 cable. The only option to check Communication Setup from the ARC-XT Pro Top Menu is using a RS232 Setup connection/verification. I have asked for further assistance from BUTEL but have not heard back from them as yet. I get the same response using the other USB ports. But when I connect the laptop to my UNIDEN BCD996XT via the USB-1 cable and attempt to download systems loaded on the scanner using the Main Menu command (Download from Scanner), I get the message 'Serial port is not available or used by other software.' There nothing plug into the port other than the USB-1 cable. My laptop device manager recognizes the USB-1 cable and says it operating properly. According BUTEL, this driver supports both XP and Windows 7 OS’s and proven to work. With BUTEL assistance I got the correct driver for the USB-1 cable (v3.4.36.247 dated ).

I’m looking for someone who has successfully installed and operated the ARC-XT Pro Software with the USB-1 cable interface to a Windows OS 7 laptop.